Meet the team · department
Operations Team
Hire coordination, scheduling & site requirements
The Operations Team coordinates every hire from first enquiry to off-hire, delivery windows, site requirements, inductions and pickups.
What the team does
Before a machine is dispatched the team confirms the site contact, the access route, any induction or shopping-centre requirements and where the truck can safely unload. The advice articles about delivery planning and site checks are written from that daily routine, not from theory.
Confirmed before every dispatch
- Site contact and the agreed delivery window
- Access route from the truck to the work area
- Induction, permit and site-specific requirements
- Safe unloading space clear of traffic and overheads
A machine that arrives but cannot reach the work area still costs a day, these checks exist to stop that.
Safety interests
Traffic management around unloading, exclusion zones and deliveries in occupied or public areas.
Guides reviewed by the Operations Team 48
- What Is a Cherry Picker? Boom Lift Types Explained Reviewed 23 October 2026
- Machine Weight and Floor Loading: Can the Floor Take It? Reviewed 26 October 2026
- Access Equipment for Fire Sprinkler and Fire Service Inspections Reviewed 26 October 2026
- Scissor Lift Width and Site Access Checks Reviewed 12 July 2026
- Do You Need a Licence for a Scissor Lift in NSW? Reviewed 4 August 2026
- Scissor Lift Hire Costs Sydney: Rates and Delivery Reviewed 4 August 2026
- Working Height vs Platform Height: Scissor Lift Guide Reviewed 3 March 2026
- Scissor Lift Hire for Warehouse Fit-Outs Reviewed 26 April 2026
- Heat, Rain, Wind and Cold: Operating Access Equipment Through Australian Weather Reviewed 23 July 2026
- EWP Fault Codes: Record, Stop and Call Reviewed 23 October 2026
Talk to the people who run the fleet
No call centre. The person who answers can tell you what fits through your gate.