Terms & Conditions of Hire

Our Master Hire Agreement is signed or accepted once and then applies to every hire, now and in the future, without being signed again.

A handwritten signature is not the only way a hire becomes binding. You are bound by accepting a quote, invoice or Hire Confirmation, issuing a purchase order, paying a deposit, requesting delivery, collecting the machine, or using it.

Each specific hire is recorded by a Hire Confirmation, quote, invoice or sales order. If anything is inconsistent, that document governs the specific hire and the Master Hire Agreement governs the terms.

Anyone who signs, accepts, orders, pays for, requests delivery of, collects, takes possession of, uses or directs the use of the equipment is bound by the agreement.

If a person tells us they are acting for a business, we may rely on that. The business and that person are both responsible.

You pay the hire charges plus delivery, collection, fuel, charging, cleaning and any damage or loss charges set out in the Hire Confirmation.

Unless you are on an approved credit account, charges are payable up front before delivery or pickup.

Minimum hire periods apply as stated in your quote or invoice.

Hire charges continue until the machine is properly off-hired with us and is available for collection. Telling the site the job is finished is not an off-hire. Call or email us.

Overdue amounts may incur interest and recovery costs.

Risk in the machine passes to you on delivery, or when you collect it.

You must provide safe, clear and lawful access for delivery, operation, inspection and collection. If access is blocked, the ground is unsuitable or nobody is there to receive the machine, waiting time and a failed delivery or failed collection charge may apply.

Delivery windows are estimates. We will tell you if a truck is running late.

You are solely responsible for making sure the machine is used safely, lawfully and only by people who are trained, competent and licensed for it.

We do not supply operators, site supervision, licence checks, safe work method statements or site inductions. Where a high risk work licence is required for the class of machine, you must hold it.

Before each use, a competent person must complete the pre-start and pre-operational checks. If the checks are not done, or the machine is not confirmed safe, it must not be used.

You are responsible for confirming that the site, access route, operating area and ground conditions suit the machine, including slopes, soft ground, floor loadings, covers and pits.

We are happy to give general information about specifications, and we will tell you when we think a machine is wrong. Confirming that the machine suits your actual task remains your responsibility.

You must identify overhead power lines and electrical hazards and keep the legally required exclusion distances. Where there is any doubt, the machine must not be used until the hazard is resolved with the network operator or a qualified person.

Stop using the machine immediately and tell us if a fault, defect or warning light appears. Do not arrange your own repairs without our written consent.

Breakdown caused by fair wear and tear is ours to fix. Breakdown caused by misuse, overloading, failure to charge or refuel, or use outside the manual is charged to you.

Diesel and petrol machines come back with a full tank. Electric machines must be kept adequately charged during the hire.

Machines come back clean and in the same condition, fair wear and tear excepted. Cleaning charges apply where they do not.

You are responsible for damage, loss, theft, tyre and track damage, punctures, battery and charger damage, and for damage caused by misuse or unauthorised operators.

Do not remove, cover or tamper with our decals, asset labels or safety signage.

You bear the risk in the machine for the whole hire period and should hold insurance covering its full replacement value, plus public liability for the work you are doing.

You indemnify us against claims, loss, damage, injury, penalties and costs arising from your use of the machine or your site.

Nothing in our terms excludes rights you have under the Australian Consumer Law.

Beyond those rights, our liability is limited as set out in the agreement, and we are not liable for your loss of profit, loss of production, downtime or consequential loss.

The machine remains our property at all times, you get possession, never ownership. The agreement creates a security interest under the Personal Property Securities Act 2009 (Cth), which we may register.

The agreement is governed by the laws of New South Wales.